Family-run.
Owner-operated. No call center.
Containers Direct is a small, family-run operation. Chris Riley’s been in and around shipping containers since his Brooklyn days, first sourcing crates for a dog-subscription warehouse, then staging a yard for a bar and restaurant row. Every quote on this site goes through our team personally. ZIP check, grade recommendation, delivered-all-in price, and a follow-up text to confirm the delivery window.
No outsourced call center. No scripts. No drip-email treadmill. You reach the people whose names are on the LLC, and you get a text back in minutes because it’s literally our phone.
Family-run. Owner-operated. Two dogs on payroll.
The whole operation. My wife Kelly handles the back office. Our two dogs, Iverson and Gatsby, handle morale and make sure nothing gets taken too seriously.
Founder, head of quotes, answers the phone.
Runs the back office. Keeps depots honest, delivery windows tight, and inboxes at zero.
Two dogs, zero patience for cold callers. First to greet every UPS truck that pulls up to the depot.
Four promises we actually keep.
Small team, no handoffs
You text in, a human replies in minutes. We write the quote, coordinate the depot, and follow the delivery to your driveway. Same number every time.
Honest condition expectations
Depots assign your specific unit after payment, so we can't photograph "your" box beforehand. What we do send: real Used WWT delivery photos and New vs Used examples so you know the grade you're buying.
Honest grade recommendations
If WWT is right for your use case, we won't upsell you to New/One-Trip. We'll tell you when to spend more and when to save.
Price-match any written offer
Send us a legitimate competitor quote and we'll beat it. If we can't, we'll tell you where to buy, losing a sale beats losing your trust.